Monday, March 15, 2010

secret to having happy employees?

sure i've posted an entry similar to this... and in summary, that was just to treat them well. here's another advise on having happy employees...

FIRE THE UNHAPPY ONES!

tsk, sana dati ko pa to nabasa! heeee oh well, ako, one thing i learned is if i'm really not that happy in a company, i better resign. kasi there's no use working or not working diba? kaya lang some does not have the balls to resign and find another job. instead they'll whine. and bore the rest of the teams with all their problems and issues about the company and the management. sus. if you can't stand the heat, leave. ganon lang yun.

here's the rest of the article..


The Secret to Having Happy Employees

by Jay GoltzThursday, March 11, 2010
provided by the new york times


About 10 years ago I was having my annual holiday party, and my niece had come with her newly minted M.B.A. boyfriend. As he looked around the room, he noted that my employees seemed happy. I told him that I thought they were.

Then, figuring I would take his new degree for a test drive, I asked him how he thought I did that. "I'm sure you treat them well," he replied.

"That's half of it," I said. "Do you know what the other half is?"


He didn't have the answer, and neither have the many other people that I have told this story. So what is the answer? I fired the unhappy people. People usually laugh at this point. I wish I were kidding.

I'm not. I have learned the long, hard and frustrating way that as a manager you cannot make everyone happy. You can try, you can listen, you can solve some problems, you can try some more. Good management requires training, counseling and patience, but there comes a point when you are robbing the business of precious time and energy.

Don't get me wrong. This doesn't happen a lot. There's no joy in the act of firing someone. And it's not always the employee's fault — there are many bad bosses out there. Bad management can make a good employee dysfunctional. On the other hand, good management will not always make a dysfunctional employee good. And sometimes people who would be great employees somewhere else just don't fit your company, whether it is the type of business or the company culture.

In the worst cases, the problem of a bad fit can have a bigger impact than just one employee's performance. Being in charge does not necessarily mean you are in control, and being in control does not necessarily mean being in charge. Have you ever seen a company or department paralyzed by someone who is unhappy and wants to take hostages? It is remarkable how much damage one person can do. If you haven't seen it, I suggest you watch "The Caine Mutiny." Basically, one guy takes apart the ship. He was unhappy. It only takes one.

This is only my opinion. I don't have a Ph.D., an M.B.A., or even an economics degree. What I do have is a happy company. And that makes me happy. Now I know some people argue that business is about making money, and not everyone has to be happy. That is also an opinion. Everyone has a right to his or her opinion. When you own a company, you also have the right to surround yourself with the people you choose.

I have spent the last year and a half focusing on cutting costs, figuring out how the market has changed, and worrying about the economy. Things seem to be getting better, or perhaps I am just getting used to it.

Either way, I had a good day today. Not because I got a big order, great financial reports or even an employee stopping by to tell me what an awesome boss I am. (That generally doesn't happen. You have to tell yourself. It's a boss thing.) I had a great day because I spent most of it walking around the company and appreciating the fact that even after a year and a half of soft sales and cutbacks and furloughs, I have wonderful people working for me. They care. They are committed. They understand the whole customer–staff–company triangle, where all of the legs support each other.

If you read books on great companies, they usually leave out a dirty little secret. It doesn't make for good public relations — like talking about how you "empower people" or how your "greatest assets" are your people. Both of these well–worn clichés are true. What is also true is that it's hard to build a great company with the wrong people.

When you have the right people, business is much easier. I know because I have tried it both ways.

Jay Goltz owns five small businesses in Chicago.

7 comments:

Anonymous said...

Yeah right.. tama if you have the balls then leave.. pero minsan may mga taong nageenjoy sa kanyang trabaho ngunit subalit datapwat may mga pagbabagong hindi maganda. let say may bagong dating "new boss" mag-iimplement ng ganto ganyan which is alam ng lahat na hindi naman makakabenefit sa mga tao niya pero dahil boss siya akala nya magaling na siya.. meron din mga bagay na dapat bago iimplement kausapin yung mga tauhan kung meron bang issue bago ko simulan ito para diba smooth ang work relationship ninyo. minsan mas magandang malaman muna kung ano yung problema bago solusyunan hindi yung ah eto ang dapat mangyari kasi eto ang gusto ko.. minsan din mas maganda na doon sa lider nagsisimula ang lahat para naman mahiya ang mga tauhan.. masarap magtrabaho lalo na kung alam mong wala kayong conflict ng mga kasamahan mo. mas masarap naman para sa isang boss yung alam mo na kahit nakatalikod ka eh nirerespeto ka ng tao mo. problema kasi sa ating mga filipino we tend to think na porke mas mataas tayo sa tao eh iisipin natin na mas magaling tayo sa kanila pero dapat tinatandaan din natin na wala ka diyan sa posisyon na yan kung wala kang tauhan. nakakalungkot man isipin pero may mga taong ganyan. nasa pwesto lang akala mo na kung sino. hindi yan nalalayo sa isang politiko na nasa kalsada at madaming wang-wang. akala mo kung sino pero sa mamamayan naman kinukuha ang lahat ng luho diba? sa pananaw ko dapat ang isang boss ay isang role model at iniidolo ng bawat empleyado hindi yung kinakasuklaman nila. remember communication is the key.. bad communication bad relationship.. you will never be a good boss kung hindi ka marunong makipagcommunicate sa tauhan mo.. you will never be a good boss kung hindi ka marunong makinig.. and last but not the least hindi mo madadala sa hukay ang pagiging boss mo.. enjoy life.. enjoy your work and enjoy what you have..
makakatulong yan sa bawat tao.. always smile and be happy.. nakakatanda ang stress.. nakakatanda ang problema.. at nakakatanda ang nagiisa.. well just my thoughts..

jolen said...

uy me nagbabasa pala ng blog ko! and this is quite a long comment or lecture, i must say.

well, we all have issues with all our bosses, current or previous ones. and we only have a few choices, not necessarily in this order: shut up. follow. rationalize. make an issue out of it. whine. leave. we all need not to suffer.

you see, as a manager, that person is bound to make decisions, albeit unpopular ones. and that goes without saying that those decisions will not always be consulted with the staff. that's why managers are there. if everything should be consulted, we might as well have a facilitator and vote for every rule. i hope you understand what i mean.

anwyay, if that is really true, that the manager's rules are out of this world, and that those should not be left ignored, might as well raise it to the higher management and rationalize the issues to them. that way, you and your manager will be able to hear a third party opinion.

yung mga hinde rumerespeto sa mga nakatalikod, karma for them. baka sila ang hinde dapat irespeto. what do you think?

Anonymous said...

I am not going to argue with you about being a manager. But in my opinion, a manager is also a facilitator since he/she is the one who monitors the needs of each employee. He/She is also the one who needs to make sure they are working together toward a common goal. Before, di ako naniniwala sa bad management; until one day I experienced it. And hindi lang isang beses. Kung ikaw ang tatanungin, let's say you are just a normal employee and you have this manager na siya lang ang pwede. Like hindi ka pedeng umabsent pero siya laging absent. Like you have 15 days of leave pero hindi mo siyang pedeng gamitin? Let's say you worked for 24 hours straight and the following day absent ka kasi nagkasakit ka and sasabihin sayo ng manager mo nag 24 hours ka lang nagkasakit ka na.. What will you feel? I know one of the major qualities of a manager is leadership. I think good leadership includes that of being a good listener, always available, organized, and focused. Paano mo yan magagawa kung laging absent ang isang manager? Paano mo yan ?magagawa kung hindi ka marunong makinig? Paano mo yan magagawa kung hindi ka available? At lalo na, paano mo magagawa yan kung hindi ka focused sa empleyado mo? Like what I've said from my previous post: Communication and Relationship are keys for successful management. Just a thought. Thank you for sharing... Always smile and be happy. :)

jolen said...

yes, a manager is ALSO a facilitator but not ONLY.

Hinde ba inaallow ng manager to take absences? Kung nagwork ka nag 24hours tapos tatanungin ka kung bakit ka nagkasakit at di sayo pinapagamit ang leaves mo?

man, baket na nagtitiyagang magpost na lang ng comments dito? dapat ireklamo mo siya sa higher management kung ganyan talaga ang ginagawa nya.

Also, if you have a lot to say or advices about management, why dont you just use your newly created blog to publish your thoughts and hinde na lang basta comments? malay mo, marami pang matutunan ang iba sa mga thoughts mo.

Anonymous said...

yes like you said if you can stand the heat leave.. like what i did.. hehe.. pero nandon yung sama ng loob ko sa taong yun.. for him wala lang yun.. pero take note madadala ko yun at maikwekwento sa ibang makakasama ko ang ugali ng isang manager na hindi ko makakalimutan.. by the way i am just a blog reader.. tamad ako gumawa ng sarili kong thread nyahaha.. i am sure may natutunan ako sa mga sinabi mo.. and siguro vice versa? ;) anyway see yah.. hanap ulit ako blog na pede ako magcomment ulit hehehe...

jolen said...
This comment has been removed by the author.
jolen said...

Well, we all have our own stories to tell that's why i chose to blog. To each his own. Good riddance.