hay nako.
last week, my husband was able to get the 'letter of apology' that i demanded from the resto that i mentioned on my last post.
juiceko.
when i read the 'letter'. i was dumbfounded. sus. the letter was not addressed to me. it was addressed to the area manager. it seems like the area manager was the one who requested for an explanation and the store manager gave her written explanation about what happened. and she was sorry that it happened. but they are NOT sorry that it happened on us. the letter was printed on a plain office paper. no letterhead. no company insigna.
and the letter was not signed. mygad. i can make and print that letter. and claim that it came from them. and of course, they can deny it.
hmpf. ewan ko. ano bang klaseng mga tao 'to.
i didn't bother na to follow up or to tell them that i am disappointed AGAIN with their customer service. if they can't even send me an apology letter, a correct and sincere one, no wonder they can't run their kitchen effectively at magkaroon ng maggots ang rice namin.
hmpf. talaga.
.
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